Support
Email support@rditproducts.com.
We aim to respond within two business days, Monday to Friday, Central European Time. RDIT Products is a small software workshop — you'll be answered by the person who built the app.
To get a useful answer fastest, include
- Your GitLab version
- What GitLab's Recent Deliveries shows for the system hook
- What the app's configuration screen shows under ingest health
- The Jira issue key and commit hash involved, if it's about one commit
Please never send an administrator token, a shared secret, or a web trigger URL. We will never ask for any of them and cannot use them.
Reach out any time
Questions, ideas and collaborations are all welcome.